Help (Frequently Asked Questions)

PRINTING
Q.  When I hit print, most of the page is graphics and I can only see a little bit of content. I only want to print the content portion of the pages.    What should I do?
A.  It is recommended that you print the .pdf version of the site, which was specially designed for print.  This file is in Adobe Portable Data Format (.pdf) and requires Adobe Acrobat Reader.  CLICK HERE to download and print the .pdf file (about 543 kb).

Q.  When I try to print, portions of the page are missing or cut off.  What can I do?
A.  If you want to print the web page as it appears on the screen, you should first select 'Print' from the 'File' menu.  Then, be sure that you have selected Print Range>All.  If background colors or images are not visible, you should reconfigure your browser settings to show background colors.  Here's how to do it in Internet Explorer:
(1) Click the 'Tools' menu and select 'Internet Options...'.
(2) Select the 'Advanced' tab.
(3) Scroll down the list to the 'Printing' category.
(4) Check 'Print background colors and images'
(5) Be certain 'Show pictures' is selected under 'Multimedia'.
(5) Click 'OK'

SITE USAGE AND VIEWING
Q. I am not using Internet Explorer or Netscape Navigator or I am using an outdated version of one of these browsers and things don't seem to be displaying correctly.  What's wrong?
A. This web site was only tested on MS Internet Explorer v5.5 and Netscape Navigator v7.0.  While you may not have trouble in another type or version of these browsers, that is not guaranteed.  The best thing for you to do is download the latest version of one of these browsers from Microsoft or Netscape.  You can also just download the .PDF print version by CLICKING HERE.

Q. The search engine is not working.   Why?
A. You must enable javascript in your browser in order to use the search engine.  To do this in Internet Explorer, click the 'Tools' menu and select 'Internet Options...'.  Select the 'Security' tab and move the slider to a maximum security level of 'Medium'.

Q. I can't see the screen contents on the right without scrolling right.  What's wrong?
A. This website is best viewed with a screen resolution of 800x600 pixels or better.  You can change the screen resolution on your computer by right clicking on your desktop, selecting 'Properties', and choosing the 'Settings' tab.

Q. The colors on this website do not seem to be displaying correctly.  Why?
A. This website was designed on a computer with the color setting at 'High Color (16 bit)'.  It is recommended that you adjust your screen to the same color level.  You can find these settings by right clicking on your desktop, selecting 'Properties', and choosing the 'Settings' tab.

PROBLEMS OR ERRORS
Please contact Chris Garneau by sending an e-mail to chrisjg444@hotmail.com to report errors or specific problems for which a solution is not obvious.  You can also e-mail him to let him know what you think of the site.